Shipping Policy
We ships across Mauritius, and orders are dispatched within 5-6 business working day. We deliver through our dedicated delivery personnel to ensure timely and secure delivery.
Delivery Charges
- Delivery charges are applicable on all orders.
Delivery Time
Delivery is completed within 5-6 working days after dispatch, depending on your location.
Tracking Your Order
To track your order, please email us at support@pilgrim.mu.
Order Confirmation Emails
Once you complete your order online, an automated confirmation email will be sent to you. This email allows you to verify your order details and shipping address. If you do not receive this email shortly after placing the order, please check your spam or junk mail folder. If you still cannot locate the email, contact us at support@pilgrim.mu for assistance.
Missing Orders
There is no risk to you!
Since we deliver through our dedicated delivery personnel, we ensure the secure handling of your orders.
In the unlikely event that an order is lost during transit, we will dispatch a replacement order within 3-4 working days after investigating the issue.
For any concerns, contact us at: support@pilgrim.mu. We reply to all emails within one business working day.